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Everyday Resilience

Counselling Kenya

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Informed Consent Statement

By booking and attending a session, you acknowledge and agree to the following terms and conditions for counselling services.

1. Nature of Counselling
• Counselling is a collaborative process that aims to support emotional well-being, personal growth, and coping skills • Results vary depending on individual circumstances, commitment, and external factors • Counselling is not a guarantee of specific outcomes
2. Voluntary Participation
• Participation in counselling is voluntary • You may pause or terminate counselling at any time
3. Confidentiality & Its Limits
• Counselling sessions are confidential, with limits as outlined in the Privacy Policy • These limits have been explained and are understood
4. Virtual Counselling Consent
By booking a virtual session, you acknowledge that: • Online counselling has benefits and limitations • You consent to receive counselling via video or audio platforms • You understand the potential risks related to technology and privacy
5. Fees, Cancellations & Missed Appointments
• Full payment is required at the time of booking • Cancellation and refund policies are clearly stated and agreed to at booking • Late arrivals and missed sessions are subject to the stated policies
6. Not Emergency Services
• Counselling services provided are not emergency services • In case of immediate danger or crisis, you are encouraged to contact local emergency services, a hospital, or a crisis hotline
7. Consent Confirmation
By booking an appointment, you confirm that: • You have read and understood this consent agreement • You agree to receive counselling services under these terms

Emergency Services Disclaimer

If you are in immediate danger or experiencing a mental health crisis, please contact emergency services or a crisis hotline immediately.

  • Emergency Services (Kenya): 999 or 112
  • Befrienders Kenya: +254 722 178 177

Consent Confirmation

When booking a session, you will be asked to confirm the following:

I have read and understood the Privacy Policy and Informed Consent. I consent to receive counselling services under the stated terms, including confidentiality limits, fees, and cancellation policies.