Schedule your session

Book a Counselling Session

Choose from discovery calls, consultations, or full counselling sessions. We offer both virtual and in-person options to meet you where you are.

Virtual & In-personConfidentialProfessional

Availability

Monday – Friday

9:00 AM – 12:30 PM

2:00 PM – 6:00 PM

For New Clients

Discovery & Consultation Calls

Brief calls to understand your needs, explain how counselling works, and assess fit.Note: Consultation calls are informational and do not constitute counselling or therapy.

15 minutes

15-Minute Discovery Call

Brief call to understand your needs, explain how counselling works, and assess fit.

Free

First-time inquiries
Quick questions about our services

30 minutes

30-Minute Consultation Call

More comprehensive consultation for complex questions or referrals.

Ksh 600

Complex inquiries
Referral discussions

60 minutes

60-Minute Extended Consultation

Extended consultation for organizations, parents, or multi-issue concerns.

Ksh 1,000

Organizations
Parents
Multi-issue concerns

Therapy Sessions

Counselling Sessions

Professional counselling for individual therapy, follow-up sessions, and deeper therapeutic work.

45 minutes - 1 hour

Virtual Counselling Session

Online therapy via secure Google Meet for individual counselling, follow-up sessions, and clients outside our physical location.

Contact for pricing

Platform: Secure video conferencing link shared automatically after booking

Individual counselling
Follow-up sessions
Clients outside Kakamega
Privacy and convenience

45 minutes - 1 hour

In-Office Counselling Session

Face-to-face counselling at our Kakamega office for clients who prefer in-person sessions.

Contact for pricing

Location: Kakamega Office - Full address and directions shared after confirmed booking

View Map

Face-to-face preference
Initial assessments
Deeper therapeutic work

Payment Information

Full payment required at booking. Sessions are confirmed only after payment. Accepted methods: M-Pesa, Bank Transfer.

Bank details (KE)

Account Name: Everyday Resilience Counselling

Bank: I & M Bank

Account Number: 06007781216150

M-Pesa PayBill

Business Number: 542542

Account: 33533

Please include "Everyday Resilience Counselling" and your name in the transfer reference.

Booking Policies

Advance Booking

Sessions must be booked at least 12–24 hours in advance. Same-day bookings are not allowed.

Rescheduling

Clients may reschedule up to 24 hours before the session. Rescheduling within less than 24 hours is treated as a late cancellation.

Late Arrival

Sessions begin and end at the scheduled time. Late arrival reduces session time. If client arrives 15+ minutes late, the session may be cancelled and counted as a no-show.

Cancellation & Refunds

24+ hours notice: Full refund OR free reschedule
Less than 24 hours: No refund (One-time reschedule allowed only in emergencies)
No-shows: No refund / Session forfeited
Counsellor cancels: Client receives a full refund OR priority rescheduling at no extra cost

By booking an appointment, you agree to our Privacy Policy and Informed Consent.

Counselling sessions are confidential and conducted in accordance with professional ethical guidelines. Counselling is not a substitute for emergency or psychiatric care. If you are in immediate danger, please contact emergency services or a crisis hotline.

If you are in immediate danger or experiencing a mental health crisis, please contact emergency services or a crisis hotline immediately.

Emergency Services (Kenya): 999 or 112
Befrienders Kenya: +254 722 178 177